We value our customers and strive to ensure complete satisfaction with every purchase. If you are not fully satisfied with your order, we’re here to help.
Eligibility for Refunds
Refunds are applicable if:
- The product is damaged, defective, or incorrect upon delivery
- The item is unused, unwashed, and in its original packaging
- The refund request is made within 7 days of receiving the product
Please note that items showing signs of use, damage after delivery, or missing original packaging may not be eligible for a refund.
Non-Refundable Items
The following items are not eligible for refunds:
- Products damaged due to misuse or improper handling
- Items purchased on clearance or special discounts (unless defective)
- Products returned after the eligible refund period
Refund Process
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed within 7–10 business days and credited to your original payment method.
Shipping Costs
- Shipping charges are non-refundable, unless the return is due to our error (damaged or incorrect item).
- Customers are responsible for return shipping costs unless stated otherwise.
Contact Us
For refund or return requests, please contact our support team with your order number and issue details. Our team will guide you through the process promptly.